Privacy Policy

We collect the following categories of information:

• Contact & Identity Information — name, email address, phone/WhatsApp number, company name, and job title, when you fill out a form, book a call, or contact us.
• Project & Communication Data — messages, briefs, feedback, and files you share with us in the course of an engagement.
• Payment Information — billing name, email, and transaction details processed through Razorpay. We do not collect or store your full card, UPI, or bank account details on our own servers.
• Usage & Device Data — pages visited, browser type, device type, IP address, and referral source, collected automatically through cookies and analytics tools when you visit our website.
• Account Access — where required to deliver a Service (for example, ad accounts, website admin, or analytics dashboards), you may grant us access credentials or user-level permissions.

We use the information we collect to:

• Respond to enquiries, schedule calls, and provide quotes or proposals.
• Deliver, manage, and improve the Services you have engaged us for.
• Process payments and send invoices or receipts.
• Communicate project updates, reports, and important account or policy notices.
• Analyze and improve our website performance and marketing effectiveness.
• Comply with legal, tax, and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

All online payments made to Fluxxbyte are processed through Razorpay, a PCI-DSS compliant payment gateway. When you make a payment, your card, UPI, net banking, or wallet details are collected and processed directly by Razorpay and its banking partners in accordance with their own security standards and privacy policy. Fluxxbyte never sees or stores your full payment credentials.

Our website uses cookies and similar tracking technologies (such as Google Analytics or Meta Pixel) to understand how visitors use our site, measure the performance of our marketing campaigns, and improve user experience. You can control or disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.

We may share your information with trusted third parties strictly to the extent necessary to deliver our Services, including:

• Payment processors, such as Razorpay, to process transactions.
• Scheduling tools, such as Cal.com, to manage bookings for strategy calls.
• Advertising platforms, such as Meta, Google, and TikTok, when running campaigns on your behalf.
• Automation, hosting, email, and analytics tools we use to build and operate your Services (for example, n8n, hosting providers, and CRM software).
• Legal or regulatory authorities, where required by applicable law.

Every third-party provider we work with is required to handle your information securely and only for the purpose for which it was shared.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to provide ongoing Services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Project files and communications are typically retained for the duration of the client relationship and a reasonable period thereafter.

You may, at any time, request to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your personal information, subject to our legal and contractual obligations.
• Opt out of promotional communications by clicking 'unsubscribe' or contacting us directly.

To exercise any of these rights, please contact us using the details in Section 11 below. We will respond to verified requests within a reasonable timeframe.

Our website and Services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically. This Privacy Policy should be read alongside our Terms & Conditions.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: